Customer Service

MPM’s Customer Service personnel work closely with customers to service their accounts. MPM stays in regular contact with customers to monitor the recycling process and make sure that everything is running smoothly.

We coordinate with customers to schedule pick-ups when they are needed and we make sure the facility is clean after pick-ups are made. Once the waste has been brought back to our facility, Customer Service records and enters all data and processes the payments back to the customer. Customer records are maintained and reviewed by management to ensure that customers are getting the best return on their waste.

Day to day Customer Service makes sure the customer is getting service they require to maximize the recycling process.